Customer Service

NorthStar Teak Logo Transparent

Every interaction matters.

Highest Quality

We ship through UPS and FedEx. There is a 30 day cash-back guarantee if you aren't satisfied. We offer a 1 year manufacturer FREE replacement warranty on ALL products if they break.

Custom projects are non-refundable - but they are guaranteed against any defects for up to 1 year.

NorthStar Teak will accept returns with a 30 day period. Shipping times for smaller items is 3-7 days. Custom orders are 3-5 weeks.

Shop now

Contact us

Give us a call or send an email - we'd love to hear from you.

507-459-0055 - matt@northstarteak.com

Or just fill out the form below.