Refund policy

We ship through UPS and FedEx. There is a 30 day cash-back guarantee if you aren't satisfied. We offer a 1 year manufacturer FREE replacement warranty on ALL products if they break

Custom projects are non-refundable - but they are guaranteed against any defects for up to 1 year.

NorthStar Teak will accept returns with a 30 day period. Shipping times for smaller items is 3-7 days. Custom orders are 3-5 weeks.